Team-side tutorial
Coach guide: support multiple players without creating a second schedule
Use the published Portal information as the shared reference while helping athletes manage readiness, overlaps, and recovery.
Understand the role boundary
Coach is a workflow role in this guide, not a separate Portal access tier implemented by the tournament pages. Coaches normally use the same public or authorized participant views as the players they support.
Do not ask an organizer to expose a private draw or player record just because coaching is your role. The signed-in access check still applies.
Before play
- Confirm every athlete's registration and event list before the deadline.
- Build your support plan from the published schedule, not chat screenshots.
- Flag same-player or same-team overlaps to the organizer early.
- Help athletes understand check-in, warm-up, equipment, and venue movement expectations.
During play
- Refresh Portal after a schedule or table change rather than forwarding an old time.
- Keep the control desk's exception lane clear: batch related questions when possible.
- If a score is disputed, capture the exact match, event, table, and game score before escalation.
- Protect recovery time when advising on a proposed reschedule.